Troubleshooting assistance tool

24/7 heat exchanger service

Alfa Laval heat exchangers are known for their reliability. However, occasionally, you may find that your Compabloc or Spiral heat exchanger is not performing exactly as expected. The new digital service solution, Troubleshooting Assistance, will help you diagnose your issue. And then we will advise you how to manage it, whether it’s a quick-fix that you can handle yourself, or you need to schedule a service call.

A world of knowledge available 24/7

Welcome to Troubleshooting Assistance, the digital service tool from Alfa Laval, which puts years of experience, insight, and expertise at your fingertips.

How it works

Simply scan the QR code or enter the model number of your heat exchanger to gain immediate access to a whole world of expert service and insight. We’ll guide you through a few brief questions, which will help you diagnose your issue.